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Specialist legal advice in Personal Injury Claims and Disputed Insurance Policy Claims

Our team of expert solicitors are dedicated to resolving personal injury and disputed insurance claims. We offer tailored solutions designed to meet your individual needs.

At the heart of our practice is a commitment to understand and champion the cause of each client.

Speak to us now on 0161 762 4949 or complete our contact form with a brief message to let us see how we can help you.


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Disputed Insurance Policy Claims

At Recovery Assist, we understand that dealing with insurance companies can be a daunting and often overwhelming experience. Our dedicated team of experts are committed to guiding you through every step of your rejected insurance policy claim, ensuring that your rights are protected and your voice is heard.

Rejected Life Insurance Claims

Assisting with disputed life insurance claims to secure your family's future.

Rejected Critical Illness Insurance Policy Claims

Supporting you through disputed critical illness claims with care and expertise.

Rejected Home Insurance Claims

Expert help for disputed home insurance claims, from damage to theft.

Rejected Car Insurance Claims

Guiding you through disputed car insurance claims for justice you deserve.

Rejected Pet Insurance Claims

Helping with a disputed pet insurance claim to cover your companion's needs.

Rejected Travel Insurance Claims

Navigate disputed travel insurance claims with us for lost items and trip issues.

Rejected Business Insurance Policy Claims

Professional assistance for various disputed business insurance claims.

Disputed Insurance Policy FAQ's

Disputed insurance FAQs
A disputed insurance claim arises when there is a disagreement between the policyholder and the insurance company regarding the coverage or amount payable for a claim. Disputes can occur for various reasons, including disagreement over the facts of the incident, the value of damages, or policy interpretation.
Insurance companies may dispute claims for several reasons, such as insufficient evidence of damage or loss, discrepancies in the claim details, suspicion of fraud, non-payment of premiums resulting in lapse of policy, or interpretation of policy terms and conditions that differ from the policyholder’s understanding.

To reduce the chances of a dispute, ensure that you fully understand your insurance policy’s coverage, terms, and conditions. Provide complete and accurate information when applying for insurance and when filing a claim. Document the damage or loss with photos and detailed records, and report the claim as soon as possible following the incident.

Disputed insurance claims can be complex, and the compensation outcome isn’t always as predictable as one might hope. The severity of the incident and its impact on your life are crucial, but several other factors come into play.

When disputing an insurance claim, it’s essential to consider the nature of the incident, the extent and long-term effects of the issues disputed, any necessary treatments, and how the situation has affected both your everyday activities and your financial stability. The emotional and mental toll should also not be underestimated.

Be cautious of online tools that promise to estimate the value of your disputed claim. These calculators are often simplistic and can provide misleading estimates. At best, they offer a very rough approximation.

In cases involving specific types of disputes, such as those concerning property damage or claim denials, the process and potential compensation can sometimes follow predetermined guidelines or tariffs, especially if regulatory bodies have set standards. However, each case is unique.

Our approach is personal and bespoke. We operate independently, advocating for you, not the insurance companies. Our goal is to fight vigorously on your behalf to secure the maximum possible resolution in your favor.

To receive an accurate evaluation of your disputed insurance claim, share the details of your situation with us. Our expertise as specialists in handling disputed insurance claims means we’re equipped to provide the advice and support you need.

Contact us now at 0161 762 4949 or submit your enquiry online for experienced guidance and representation in your disputed insurance claim.

We provide a no win, no fee arrangement for all disputed insurance claims, ensuring a risk-free process for you. Here’s how it works:

  • If your dispute is successfully resolved, you will retain the majority of any compensation awarded.
  • Should your claim not succeed, and providing you’ve met your obligations, you will not be charged for our services.

Our fee is a predetermined fraction of the compensation you receive, usually around 25%. This percentage may adjust based on the specifics of your case, including the type of dispute and complexity involved. We encourage you to reach out to us to discuss the potential costs associated with pursuing your claim in more detail.

Contact us to discuss the costs of making a claim.

See if you're eligible for a claim

We have a simple, online form checker to answer a few simple questions and you’ll have a better idea of whether you’re able to make a claim.


Start the claim process

Personal injury claims

When life takes an unexpected turn through workplace mishaps or incidents on the road, you need a legal partner who understands the complexities of personal injury claims and can offer comprehensive support. Our dedicated team specialises in navigating the often challenging path to justice for those affected by personal injuries, regardless of the scenario. We are committed to providing empathetic, thorough, and skilled assistance, ensuring that each case is handled with the utmost care and professionalism.
We're here to guide you through the legal process with expertise and compassion, striving to secure the rightful compensation and support you deserve.

Injury at work

Our specialist team will guide you through the injury at work claims process.

Road Traffic Accidents

We can help every type of personal injury claim following a road traffic accident.

Slips, Trips & Falls

You could be entitled to compensation if you have a slip, trip or fall.

Other Claims

See our other services that you may be entitled to, including beauty and holiday claims.

Personal injury FAQ's

You can make a claim if you’ve been injured in an accident that wasn’t your fault. This applies to accidents that happen,
  • on the roads ( to drivers, passengers, motorcyclists, pedal cyclists, scooter users or pedestrians)
  • in a workplace (to employees or visitors),
  • on a building site (to contractors, sub-contractors, and visitors)
  • in a public place (such as on the pavements, in shops, bars or restaurants)
  • in a healthcare setting such as a hospital.
The only way to know for sure if what’s happened to you gives rise to a claim is to speak to an expert for impartial, jargon free advice.  Call us on 0161 762 4949 to find out whether you or your loved one have a case. Or you make your online enquiry now. You will never be pressured into making a claim.

3 is generally the magic number! Adults have 3 years from the date of the accident. There are exceptions though…if you’ve sustained a serious head or brain injury, if your injury left you “medically incapacitated” then there are no time limits for your claim. If you were under 18 at the time of the accident you can still make a claim for up to three years after your 18th birthday.

Its advisable to get the ball rolling as soon as possible as any delays will only work to hinder your claim from being successful. This is because as time goes on, it becomes more and more difficult to gather the relevant information that might be pertinent to your case. This could be CCTV being deleted or witness testimonies becoming vague.

Our specialist personal injury solicitors can advise you about the time limits that applies to your case and what information you need to be gathering at the outset to give your claim the best possible prospects of success.

Nobody can tell you with any real certainty how long it will take for you to get compensation for your injuries. Once we have spoken to you about the facts of your particular case, we will be able to give you a good indication of timeframes involved but there are a lot of factors involved which will influence how long your case will take, such as:
  • The type of accident you were involved in e.g. road accident or accident at work.
  • The seriousness of your injuries and the amount of time it will take you to recover.
  • The evidence/information we need to submit your case
  • Who you are claiming against and whether they accept or deny responsibility.
Our expert solicitors will work hard and use their experience to gather the right information and evidence quickly, keeping you updated all the way, with our main focus being to get you maximum compensation. If you need legal help, call us now for a no obligation chat or make an online enquiry now.

Personal injury settlements vary. Whist generally, the more serious your injury, the greater your compensation award, it’s not always that straightforward!

Additional factors to consider are the type of accident, the extent of your injuries and the long-term implications, the treatment required, the impact on your daily life and the mental, emotional impact of your injuries and the financial impact too.

Beware of Online “what’s my claim worth” calculators, they are crude, prone to be misleading and at best can only ever be a rough guide.

However, if you claiming for whiplash injuries sustained in a road traffic accident the amount of your compensation you can claim is based on the duration of your symptoms and if recovery is expected within 24 months, then your compensation award is based on a preset tariff set out by the government.

We offer a personal service tailored specifically to you. We are independent, we do not work for insurers. We fight hard to ensure that our customers get maximum compensation.

Tell us about your accident and we will give you an accurate assessment based on your injuries.

We are experienced personal injury claims specialist, call us on 0161 762 4949 or submit your online enquiry now.

We offer a no win, no fee service for all personal injury claims. This means:
  • If you win, you will receive the majority of your compensation.
  • If your claim fails, and you have complied with your responsibilities, we will not charge you for the work we have done.
Our charge to you is an agreed set percentage of the compensation you recover, typically 25%. This can vary depending on the accident type and maybe more or less, contact us to discuss the costs of making a claim.
See if you're eligible for a claim
Eligible-for-personal-injury

We have a simple, online form checker to answer a few simple questions and you’ll have a better idea of whether you’re able to make a claim.


Start the claim process

Recovery Assist No Win No Fee Guarantee

No win no fee arrangements take the risk out of making a claim, because you don’t pay anything if you lose your case.

Your solicitor may need to take out special legal protection insurance for you, which pays the costs if your claim fails, and ensures claiming is risk free.

The cost of this is only taken if you win your case. You’ll never have to pay anything upfront and there are no hidden charges, so you’ll never be out of pocket.

"Recovery assist have been amazing. Jayne Donohue was dealing with my case I left everything with her and had no worries at all as she dealt with everything, any queries i had she would explain everything and put me at ease. I highly recommend recovery assist and would definitely use them again."
Neelam Bashir
Client